Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly, to operate more efficiently, and to provide information to site owners.

This Cookie Policy explains what cookies we set and use on agentcrew.com.au, why we use them, and how you can manage your preferences. This policy should be read alongside our Privacy Policy.

2. Cookie Categories

We use the following categories of cookies on our website:

2.1 Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off in our systems. They are typically set in response to actions you take, such as logging in or setting your cookie preferences. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information beyond what is necessary for the session to operate.

2.2 Functional Cookies

These cookies enable our website to provide enhanced functionality and personalisation, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we have included on our pages. If you do not allow these cookies, some or all of these features may not function correctly.

2.3 Analytics Cookies

These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website. They help us understand which pages are the most and least popular and how visitors navigate around the site. All information collected by these cookies is aggregated and, where possible, anonymised. If you do not allow these cookies, we will not know when you have visited our site.

2.4 Marketing Cookies

These cookies may be set through our website by our advertising partners. They may be used to build a profile of your interests and show you relevant content or advertising on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted content.

3. Cookies We Set

• Authentication Cookies: Set when you log in to your Agent Crew account. These allow you to navigate between pages without having to re-authenticate on each visit. They expire at the end of your browser session or after a defined period of inactivity.
• Session Cookies: Temporary cookies that expire when you close your browser. They are used to maintain your session state during a single visit to our site.
• Preference Cookies: Used to remember your settings and preferences, including your cookie consent choices, so that you do not have to re-enter them on subsequent visits. These typically persist for up to 12 months.
• Analytics Cookies: We may use analytics tools (such as PostHog or Google Analytics) to collect anonymised information about how visitors use our site. These tools may set their own cookies to track unique visitors and session data for the purpose of generating aggregated usage reports.

4. Third-Party Cookies

Some pages on our website may include content or functionality provided by third parties, such as embedded videos, social sharing buttons, or analytics services. These third parties may set their own cookies on your device when you interact with that content. We do not control the setting of these cookies and we recommend that you review the privacy and cookie policies of any third-party service you interact with via our website.

5. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Browser Settings:Most browsers allow you to view, block, or delete cookies through their settings. Please refer to your browser's Help section for specific instructions. Please be aware that blocking all cookies may affect the functionality of our website and other websites you visit.
• Consent Banner: When you first visit our website, we will present you with a cookie consent notice. You may choose to accept all categories of cookies or to customise your preferences. You can update your preferences at any time by clearing your browser cookies and revisiting the site.
• Opt-Out Tools:For analytics cookies specifically, you may be able to opt out through the relevant provider's opt-out mechanism, such as the Google Analytics Opt-out Browser Add-on.

6. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to have your online activity tracked. Our website does not currently alter its behaviour in response to DNT signals, as there is no universally accepted standard for how such signals should be interpreted. We will review this position should a recognised standard be adopted.

Questions?

If you have any questions about our use of cookies, please contact us at support@agentcrew.com.au